IT Training and Communications Manager American Capital, Ltd.

  Managed technology training for 600-employee private equity firm
     o Created curricula and delivered training for custom financial and enterprise software systems
        - Heavily customized SalesLogix CRM system, resulting in improved management of billion dollar private equity deal flow
        - Managed and delivered training for SEC securities filings, expense reporting, ADP payroll, MS Communicator and
          LiveMeeting, proprietary Outlook CRM, Cisco VPN, MS Office, RSA SecureID, Crystal Reports
        - Delivered training to staff in U.S. and European offices
        - Proficient in instructional design, curriculum development, adult learning theory
     o Business process automation
        - Successfully changed manual business and accounting processes to automated systems, saving hundreds of thousands of
          dollars in SG&A expense
        - Used ITIL V3 best practices
     o Master of online learning
        - Used Webex, GoToMeeting and LiveMeeting to deliver great hands-on "anytime anywhere" training
        - Designed and created computer-based training (CBTs)
     o Created comprehensive new hire IT training program
        - Used technology as a competitive advantage; strong IT orientation made employees more efficient and productive
     o C-level coaching
        - Conducted brief, focused IT learning sessions with C-level staff
        - Quickly builds desired IT skills - very efficient learning approach
        - Expert in Word, PowerPoint, Excel, Outlook, many other applications
     o Delivered monthly refresher training for major software applications
        - Refreshing computer skills raised productivity
     o Tier II/III IT support
        - Software support and problem solving for investment bankers, attorneys, CPAs and corporate staff

  Managed IT communications
     o Designed and implemented multi-layer IT communications process
        - Sophisticated IT communications framework includes daily briefings, routine and emergency IT communications systems,
           internal IT department teamwork and emergency response guidelines
     o IT team leader for corporate new hire orientations
     o Produced management buyout and employee stock ownership (ESOP) videos

  Drafted asset valuation and financial modeling patent applications

  Portfolio company valuation, financial modeling, transaction structuring, industry research, project planning and coordination,
  business plan preparation for private equity transactions

  I travel well - proven intercultural skills, speak several languages

MIS Manager Active Trimming

  Managed IT operations for apparel industry firm

  Created apparel labeling product line generating $150,000 in annual revenue

  Designed and created product catalog

  Developed custom label printing software (consulting assignment)

MIS Manager AGH Trimsource

  Managed IT and back office operations
     o Staff of nine

  SAFLINC Co-chair
     o Developed EDI standards for apparel industry trade group
     o Published Bobbin magazine article "Inside the EDI Convention"

  Created apparel labeling product lines generating $100,000 in annual revenue

  Created warehouse operation, managed $500,000 inventory

  Designed and implemented physical inventory software system

  Designed and created product catalog Education

Master of Public Administration     John Jay College

Bachelor of Science                     City University of New York
    o Varsity tennis and fencing teams

Professional Development
     o American Society for Training and Development
     o Accounting and Finance          Columbia University
     o Accounting                           Baruch College

Other pursuits

Volunteer at Learning Ally, chess, tennis

Contact segur@segur.com  +1 212 582 7899